Are you responsible for getting the best ROI from your systems, applications & data?  This can be overwhelming with so many directions to consider, and options along the way.  Digitization, Process Automation, Big Data Integration & Analytics, Natural Language Processing (NLP), Cloud Technology, New ERP capabilities & Remote working, are among the many trends impacting all business models.  Developing a roadmap, validating with stakeholders, defining resource requirements and creating a broad willingness to act are critical to get you started. The question is, what else do you need to focus on to ensure success?

Now think about your people and organizational culture.  Do your people have the necessary skills for success?  Are your ways of working and ways of learning oriented to fully leverage technology?  What about your culture?  Is your organization clear on a vision of how technology drives value?  Are your role mandates, policies, & governance aligned with how systems work?  Do you have a clear, single source reporting engine for both performance and learning KPIs?