Business Situation

Prompta’s Solution

Prompta designed a current state audit as well as education & training that enabled the team to positively engage with the sensitive topics.

Current state audits were conducted via Prompta AI. To increase engagement, Prompta developed communications that highlighted the privacy and confidentiality of responses.  Although completion rates were initially low, the communications raised response rates over time.

The audits were complimented with training and education for the Board of Directors and Leadership teams. These training sessions covered bias, power & privilege, and unintentional exclusion.

Business Outcomes

Employees became more confident with the survey anonymity and confidentiality, and they started sharing their lived experience without fear or apprehension.  The engagement rate for the survey was the highest the client had ever achieved.

Prompta helped a post secondary institution with a DEIB (Diversity, Equity, Inclusion, & Belonging) cultural change by increasing survey engagement rates, conducting executive training, and developing program plans. This resulted in the highest employee engagement survey rates ever achieved in the organization.