Business Situation
Prompta’s Solution
Prompta has been supporting Hotspex through its cultural change journey since 2019 providing consulting services, training, workshop facilitation, and coaching. Along the way, we leveraged our proprietary Prompta AI platforms to complete a comprehensive assessment of the current culture at Hotspex, identified goals and objectives to be achieved, and developed tailored programs to support the change journey. Here are headlines of services provided:
Overall Training: Topics covered were related to addressing resistance, oppression, diversity, inclusion, equity, accessibility, power, privilege, and providing mental health education and training support. The training leveraged the 13 factors of psychological health and safety. All training and education sessions were engaging, collaborative, and interactive.
Diversity Training: Prompta developed and delivered learning sessions which included Anti-Black Racism, Diversity, Equity and Inclusion, National Day for Truth and Reconciliation, Jewish-Heritage, Latin American Heritage, Accessibility, Ramadan, Asian discrimination, mental health awareness, and reinforcement sessions.
Coaching: Prompta coaches conducted leadership assessments, 360 reviews, team, and executive coaching programs. These sessions managed difficult conversations and provided trust-based consultation. In addition, there was coaching support for recruitment, retention, and policies.
Business Outcomes
Prompta helped Hotspex transform company culture through strategic training and coaching services. With dedication over three years, this resulted in Hotspex achieving the #20 position on the Top 50 Inspiring Workplaces list in 2022.
Integrating the training and coaching into the fiber of the Hotspex organization enabled team members to gain new perspectives over time that led to behavior change and improved organizational culture.