Team Members


Stephen Tower

Principal Consultant

Steve is an IT professional and experienced management consultant with several years as a technology leader. He specializes in business applications, IT-related process improvement and information risk management. With Prompta, he has authored a unique, continuous improvement “life cycle” tool to assess and guide organizations taking their Supplier Diversity programs to the next level.

He was the CIO of a professional services firm and the practice director of three top-tier consulting companies. Steve has led complex application software, process improvement and infrastructure projects for international, Fortune 100 companies. He managed a 60-person IT department and a 100-person consulting practice. Steve has been teaching PMP certification courses for several years and is a frequent expert contributor to independent research on IT disaster recovery.

​He is a Professional Engineer (P.Eng.), Certified Management Consultant (CMC), Project Management Professional (PMP) and a Member of the Business Continuity Institute (MBCI).

Marli Ramsey

Principal Consultant

Marli is a vibrant leader and passionate mentor, executive advisor, and management consultant with more than 25 years of experience architecting business transformations fuelled by new business models, technology implementations, and M&As, primarily in the financial services sector, manufacturing, and the public sector.

As an organizational change management strategist and leader, Marli has worked with executive and senior management teams to ensure the business is well prepared for change. She is an energetic facilitator and influencer capable of driving commitment amongst diverse stakeholders.

Much of her career has been devoted to diminishing the gap between the business and IT – encouraging the business to invite IT into the business conversation, and boosting the confidence of IT as a strategic business partner through the creation of IT strategies and organizations that demonstrate IT’s power to support business change.

In addition to her professional career, Marli is an active supporter of human rights and social justice for women and girls. She serves on the Board of Crossroads International and the Finance Committee, and spent eight years on the board of YWCA Toronto, including two years as board president. She currently chairs the Nominations Committee.

She holds an MBA, and is a Certified Management Consultant, as well as a Six Sigma Green Belt.

Ali Soleymaniha

Senior Management Consultant

Ali is an experienced Business Transformation Leader with more than 10 years of solid experience in business transformation, change management, team leadership, business process re-engineering, and organizational development in both operational and strategic levels of organizations.

He brings vast experience supporting high profile projects including system implementations, process improvement initiatives, and people transformations across several industries including transportation, banking, automotive, financial services, petrochemical, IT, electronics, media, and broadcasting.

Being a passionate problem solver and a spirited solution provider, Ali is well adept at developing integrated change strategies, designing effective behaviour change interventions, and achieving success through collaborative leadership, workforce engagement, and teamwork.

As a seasoned professional and a published author in the field of conflict management and change management, Ali is an expert in behaviour change enabling him to:

  • identify the change barriers and motivators
  • effectively lead and build forward momentum on  projects
  • achieve organizational and project goals and meet deadlines, balancing the “business performance” and “people development”: the need for timely results versus time-consuming change processes.

Behnaz Gholami

Management Consultant

Behnaz believes that “change” is an inevitable process for each business and organization. Therefore, she is passionate about helping people and organizations to perceive a “change” as an exciting journey!
Behnaz has years of experience in different aspects of change management and business transformation. As an expert, she prepares, equips, and supports individuals and organizations to successfully adopt a “change” to drive organizational success and outcomes. During her experience, she dealt with implementing various organizational change management program life-cycles and focused on developing solutions to diverse technical and intellectual problems during an organizational transition or transformation.
She is a creative problem-solver, and among her career highlights she dealt directly with “Agile Transformation” of SAP SE during which she has:

  • Spearheaded the development of leadership management approaches among cross teams to navigate and manage a period of transformation and hyper-change.
  • Optimized business processes involving 30 development teams through use of a strategic design process including fact-base development, issue identification, hypothesis development, assessment and selection.
  • Coached change sponsors and executive leaders on their change leader roles, potential risks and mitigating plans, and organizational readiness to implement transformational changes.
  • Supervised a diagnostic of leadership and learning processes to build self-organizing and adaptive teams, including more than 100 interviews with managers, leaders and team members on the organizational transition.
  • Identified the success indicators and metrics for change, and ensured they were regularly measured, reported on (e.g., change and organizational design alignment, employee readiness and engagement, etc.), and achieved.
  • Delivered network relationship improvements required for sustainable transformation outcomes.

Behnaz holds a PhD in Business, an MBA in IT Management, and BEng in Software Programming. She has proven analytical skills and research abilities, and an outstanding record of publications and presentations in accredited outlets and conferences.
She also works on “mindfulness at work” which she believes can enormously help employees accept, embrace, and go successfully through a change.

Brian Gallagher

Senior Management Consultant

Accomplished, skillful and focused change leader with over 17 years of dedicated experience.

Brian has worked with many large, global companies delivering critical change transformations, communications and end user training with a proven track record of success.

Jacqueline Gould

OD Management Consultant

Jacqueline helps individuals and organizations create new paths to success. She brings over thirty years of management experience to her work as an organization development consultant, learning and development facilitator, succession plan developer, and coach. She developed Switching Gears, a retirement lifestyle program and ReCareering for people who want a career change and have no idea what they want to do next. With a colleague, she developed and facilitates Competitive Agility, a program for smart business owners who want to grow their business. Owners and the management team are able to break their vision down into what is most important with a 12 – week plan for accomplishing that goal.

Jacqueline has extensive experience coaching within organizations and with individuals. She started coaching troubled youth, moved to a coaching style as a manager, coached top talent being groomed to move into senior positions and worked as a career coach. She rounds out her portfolio with experience in conflict strategies, succession planning programs, learning strategy, employee engagement / retention and transition coaching.

Armed with her experience as a COO which allows her to appreciate the trials that most businesses face, Jacqueline helps organizations build a workplace of leaders able to address their own challenges successfully while assisting them with their business and transition objectives. Her strengths lie in being able to see the big picture, surfacing and appreciating the needs and focus of end users, and working with them to create leading edge solutions that reflect today and address the future.

Experience in healthcare, retail, hospitality, technologies, not for profit, banking, insurance, utilities, construction, government, security and solar allows her to adapt to any industry quickly.

Jacqueline has a BA and MA in Sociology, and a M. Ed in Adult Education. She has been a Quality New Mexico examiner and editor.

And when she is not working with clients, Jacqueline has her fingers busy as a fiber artist. Her creative time is spent knitting a southwest line of knitwear focused on the Zuni fetishes, making quilts for her great nieces and nephew, weaving on one of 3 looms or making jewelry. She enjoys teaching children to sew, knit or many other crafts in which kids love to get involved! Glue anyone?!

Colleen Quinn

Senior Management Consultant

Colleen takes an integrated enterprise approach to building change capacity within an organization. This approach is influenced by over 15 years experience in roles as employee and leader of corporate, strategic and change communications building engagements. She assists in closing the gap executing on the business strategy and is consistently valued as a trusted advisor and collaborative partner engaging colleagues, client groups and stakeholders.

Experienced in business transformation, risk management and organization development she brings the most relevant change strategy and programs to the behavioural side of the business. She is sought out for her Executive Coaching expertise with her clients requesting repeat engagements.

Colleen’s experience and skills translate into client value when seeking leadership in Integrated Communications, HR practice management and complex, large-scale process improvement and Technology implementations. Integrated Communications speak to social media strategy for internal and external messaging as well as video development. Technology Platforms include SaaS – Success Factors, Workday, IBM, SAP.  Her leadership contributions include mergers and acquisitions, second site implementation, on shore/off shore support models and distributed staffing models: FT, contingency, vendor, consulting.  Her HR expertise is both as an Operational Manager and Consultant known for Signature talent implementing Performance, Talent Management and Learning Development programs supported by KPIs, analytics, dashboards and reporting.

Ginny MacDonald

Principal Consultant

Seasoned change management professional with more than 25 years of experience leading organizations through a meaningful and sustainable change to deliver best-in-class operating models, culture and measurable results.

Ginny’s skill set and operating model is grounded by extensive change consulting with large, medium and small organizations, and direct experience as a senior executive at CIBC, including President of CIBC Asset Management with over $46 billion in AUM.

Phil Buckley

Principal Consultant

Phil Buckley is senior change management professional with twenty-five years of experience helping leaders and their teams align mindsets, actions and behaviours to achieve new and challenging goals. He has managed thirty-two large-scale change projects for national and global organizations based in Canada, US, and UK.

Career highlights include co-leading global change management for the $19.6billion Kraft Foods acquisition of Cadbury with a team of forty change leads across sixty countries. His change assignments include mergers and acquisitions, demergers, organization restructurings, efficiency drives, culture initiatives, business model developments, strategy creation and deployments, downsizings, systems implementations, and organizational capability developments. Phil’s practical experience working on change initiatives in twenty countries has taught him how to help people make changes within their local environments that last and give them the results they need.

Phil is the author of the book Change with Confidence: Answers to the 50Biggest Questions that Keep Change Leaders Up at Night (Jossey-Bass, 2013), awarded “30 Best Business Books of 2013” status by Sound view. It provides complete, actionable answers to the burning questions that leaders routinely ask about how to manage change successfully.  In January 2014, he partnered with Sound view to publish an online leadership course (MOOC) entitledBuilding Your Change Capability. Phil’s work has been featured in Forbes,Business week, The Globe and Mail, and many other business publications.

He holds a Bachelor of Commerce from University of Toronto and a Diploma in Adult Education from St. Francis Xavier University. Based in Toronto, Canada, Phil is a frequent public speaker on change, including corporate keynote presentations, business facilitation, and university guest lectures. His weekly blog can be read at

Alfonso Marcelo Romo

Senior Management Consultant

Alfonso is a distinguished leader, innovator, project manager, and keynote speaker. He holds a Bachelor of Science in Industrial Engineering, a Master’s in Business Leadership, and a Master’s in Digital Businesses.

Initially certified as a portfolio manager, Alfonso’s journey began with a profound examination of the complexities within financial markets, the prevalent lack of financial literacy across Latin America, and the demand for pioneering digital solutions. Over the course of twenty years, he has been instrumental in conceiving and actualizing transformative ideas into products and solutions tailored for the financial services sector.

Among his notable achievements are the leadership of diverse projects, including financial education websites, a peer-to-peer lending Fintech platform, an electronic trading platform, a pension fund record-keeping unit, comprehensive wealth management portfolio designs, and the establishment of a mutual funds unit for an international brokerage firm.

In recent years, Alfonso has transitioned into the consulting arena, operating across Mexico, the USA, and Canada. Here, he has lent his expertise to a wide spectrum of entities, spanning from fledgling startups to multinational Fortune 500 corporations.

Driven by his fervent dedication to financial inclusion and education, Alfonso has delivered countless keynote speeches and participated in numerous interviews. Additionally, he co-founded the premier annual personal finance festival in Latin America, further solidifying his commitment to empowering individuals through financial knowledge and accessibility.

Jared Nylander

Management Consultant

Jared is an empathetic, enthusiastic team player who is well experienced in providing exceptional organizational change management and business readiness consulting support.  He provides outstanding customer service, guidance, and support to end users as they transition through periods of change.

Jared’s expertise includes the implementation of organizational change management strategies, solutions, and plans to ensure successful execution of change activities at a project level. These activities include change network development and support, stakeholder analysis, impact assessments, resistance mitigation, usability assessments, end user training development and organizational readiness activities.

After seeing firsthand how the lack of effective change management can negatively impact employees, clients, and stakeholders; Jared decided to dedicate his life to change management and the pursuit of making change less stressful. His high level of emotional intelligence helps Jared to build trusting relationships with business partners and customers.

He possesses excellent consulting skills which include the ability to understand organizational; change requirements; solicit feedback, determine, analyze and advise on potential areas of resistance and risk and recommend solutions and formulate support plans.

Jared holds a certificate in Organizational Leadership from Ryerson University, where he further developed his skills to compliment his strong Organizational Change Management experience, using various change methodologies including ADKAR, Prosci, and Kotter.

Outside of work, Jared constantly works to develop his teamwork and leadership skills through numerous sports groups and teams. His competitive, results oriented behaviour, combined with his proven ability to chip in where needed, help make him a positive team player who can problem solve, lead, and respectfully influence results.

Mary Travaglini

Senior Management Consultant

Mary Travaglini started her Human Resource and Change Management career in the Canadian Forces, where she was posted to bases across Canada. As the first female member of three operational squadrons, she effectively built relationships in difficult environments and helped open Squadrons to gender diversification.

After the Canadian Forces, Mary expanded her Human Resource and Change Management career by working in the corporate world for companies such as Manulife Financial, Legg Mason Canada, and Royal & SunAlliance. She returned to Manulife on numerous occasions to work in Change Management in a variety of departments.

Her desire to serve led her back to a contract with the United Nations and Care Canada in the former Yugoslavia during the Civil War.

Mary’s most recent experience has been in the charitable sector where she served as Vice President, Administration & Human Resources, and eventually Interim President & CEO for The Healing Cycle Foundation.

Most recently, Mary has been working as a Change Management and Human Resource Consultant in the not-for-profit sector.

Mary Jacobs

Senior Management Consultant

Mary brings 30 years of business transformational experience applying innovative software and technology solutions to meet complex business goals in a variety of corporate and consulting roles across various areas including R&D, Telecommunications, Software Development (Financial), ERP deployments in Academics (Purchase-to-Pay), Utility (Customer, Financials, Supply Chain), Manufacturing (Training), Workforce Scheduling and, Regulatory Change (NERC CIP v5). Her extensive experience in the technology world, starting in research, evolving to technology solution development and then implementation (DB2, SAP, PeopleSoft), learning first hand “the how” to do it, as well as the fallout when the solution falls short of meeting stakeholders expectations.

Mary has had tremendous success in operational roles which include leading an SAP consulting practice ($15million P&L). At Allstream and UofT, Mary’s role was that of business lead for Customer Service and Purchase-to-Pay project teams (Allstream and UofT); at 724 Solutions, Mary supported major US and Canadian financial clients with leading-edge financial web apps sales and services, ensuring account growth.  At Hydro One, Mary’s role was that of an indirect / influencer leader, creating project-based cross-functional business teams and selecting consulting teams to drive technology and Change program deliverables.

For the last several years, Mary has found a sweet spot in applying Change Management practices to improve the acceptance of business change, whether as a result of a technology system decision, a regulatory change or a culture shift initiative.
She is well skilled in facilitating stakeholder assessments at Executive, Management, Operations and staff (union and non-union) levels and in defining people, process and organizational benefit expectations for various projects and initiatives.

Mary is a Certified Supply Chain Management Professional (SCMP) and a PROSCI Change Management Professional, with 5 years of practical hands-on experience in applying a hybrid change methodologies tailored to the business situation. Mary brings her curiosity to the table, paired with listening and proven practices to help stakeholders answer the question, “Will/Does this solution fit my business” and for the managers and users, the question, “What’s in it for me?”

In summary, you can expect Mary to bring Change Management experience with stakeholder assessment, linking strategic objectives to benefits, governance and risk, working with clients collaboratively to define performance measures, develop change communication plans, checking back progress against identified benefits/measures, coaching Sponsors for success, implementing tailored change programs, reinforcing change at the user level and managing business readiness activities.

Raj Bali

Management Consultant & Growth Coach

Raj is a strategic management consultant, with an entrepreneurial spirit and a focus on solution delivery. He is analytical and a strategic thinker and has excellent EQ and outstanding interpersonal skills.  Raj supports his clients to find creative, pro-active and innovative solutions and assists with effective problem solving.

Raj is able to build deep, mutually respectful, trusting business relationships in short order.  As a growth coach and change leader he has worked across industry’s and sectors. His transformational experience includes:

  • Leading a manufacturing ISO 2008 to ISO 2015 implementation
  • Strategic planning
  • GAP/SWOT analyzes
  • Go-to market strategies
  • Curriculum design and development
  • Raj has a Masters in Business Administration and a Bachelor of International Business Administration.  He brings and a passion for life long learning and growth. He speaks four languages including English Hindi, Spanish, & French.

Kamran Malik

Senior Management Consultant

Kamran is an accomplished Change and Project Management professional with over fifteen years of experience in establishing and executing Change Management Strategies & roadmaps, leading enterprise-wide complex Technology and Business Transformation Programs impacting thousands of users across the organization, and beyond. He is truly a global visionary, who has worked with leading Technology & Consulting Firms in North America, Asia, the Middle East, and Africa.

He held leadership roles at strategic and operational management level; mitigating change-based disruptions and managing risks. Kamran specializes in the Program Management of Technology, System & Process-based Transformation initiatives by integrating change management activities into the overall project plans. He is a trusted advisor to C-Level Management & a collaborative leader to stakeholders along the transformation path, who takes pride in aligning the organizational culture and the mindset with the anticipated Change.

Being a transformational leader he not only led the Change through the implementation of multiple technologies based transformation programs like ERP, CRM, and digital channels transformation, but also transformed the organizations through the major process & standard-based implementations and Change Management Programs, such as ISO 9001® implementation, Customer Services & Contact Centers’ COPC (Customer Operations Performance Center) Standard implementation, Business Process Framework eTOM (enhanced Telecom Operations Map) rollouts, etc. and remained as a change catalyst to restructuring merger & acquisition programs.

Kamran holds a Master’s in Industrial Engineering from the Asian Institute of Technology, Bangkok. He is a certified PMP® professional and a PROSCI/ADKAR Change Manager. Being a Change Leader, he is also a certified ISO 9001® Lead Auditor, COPC® (Customer Operations Performance Center) Six Sigma Yellow Belt and a certified Supply Chain and Dynamic Enterprise Modeling (DEM) ERP Consultant.

Craig Bihari

Principal Consultant

Craig Bihari is a global high-performance, cultural alignment consultant helping organizations implement outstanding levels of collaboration and alignment to achieve breakthrough performance on complex projects. Craig uses state of the art methods in transformational leadership & project management, knowledge & learning/innovation management, collaborative project strategies and performance coaching to help clients facilitate dramatic performance improvements.

Craig has 28 + years of international experience coaching of blue-chip companies to produce major schedule accelerations and profit increases on complex projects with multiple stakeholders; formulate and implement new breakthrough strategies and realize exceptional value from relational and values-based project operating models. Extensive multi-national and multi-cultural experience developing, leading and coaching executives and project delivery teams to produce documented high-performance results.


  • Performance Turn-Around & Intervention: Deactivated relational breakdowns and reengaged necessary collaboration between state owner and nominated contractors for meeting a highly political opening of a transit/retail hub linking all city subway lines.
  • Increased Project Profitability: Coached multiple contracting entities in a complex network of partners to dramatically reduce Capex for integrating additional capacity project to a “live” off-shore platform. Implementing “Collaborative and Generative Leadership”, this team’s final delivery produced a 62% documented Capex reduction and an early completion.
  • Schedule Acceleration: Enhanced ROI by launching a new relational model for an off-shore filed development in Australia’s Carnarvon Basin. First oil achieved 9-months ahead of schedule. Documented 28% cost savings in Capex. Winner of multiple global design and construction awards.
  • Superior Project Alignment: Formulated and coached the Leadership, Management and project functional teams to build 1600 retail sites across 16 markets; Against the programs forecast, sites delivered 43% aggregate cost savings while setting new safety standards & achieving tight timelines and high visual standards. Global alliance formed and is still delivering new programs worldwide.
  • Enhancing Safety Awareness: Delivery of Safety Leadership and Cultural Development Programs for multiple projects; Senior Executives, PM’s and broader project workforce in government-funded and private sector project organizations.

Gabriela Narro Perez

Management Consultant

As change is a reoccurring process happening all around us, Gabriela believes in the positive influence effective change management can have to make the process less stressful. Gabriela’s love for Human Resources and Change Management stems from her passion for helping others as she is committed to being a servant leader.

Through her experience as an Organization Development Practitioner, Gabriela brings great knowledge and expertise in change management practices, leadership development, strategic change and project management. She has been involved in various change initiatives dealing with technology system integrations, business process enhancements, and role restructuring.

With a focus in helping people, she offers outstanding interpersonal skills as well as emotional intelligence and empathy. She is a dedicated and enthusiastic worker who thrives in a team environment.

Gabriela graduated from McMaster University in the Honours Commerce program and has since dedicated her time to learning and experiencing different cultures through travel.

Nicolette Klemoff

Principal HR Consultant

Nicolette is a seasoned and accomplished Human Resources professional who has supported business strategy across a broad range of industries by engaging, empowering and motivating stakeholders. Industries include Financial Services, Professional Services and Pharmaceutical.

A strong leader with extensive experience in Human Capital Management, Nicolette has been highly effective in creating best practices and supporting organizational change and growth with organizations such as CIBC, Fidelity Investments, AstraZenca Canada  LTD. and Fragomen Canada Co.

Recognized for business acumen, as a trusted advisor, and as a highly skilled communicator, Nicolette has developed excellent employee and client relationships.

Areas of expertise include Succession Planning, Talent Acquisition, Performance Management, Policy and Staffing Manual writing, Training and Development, Coaching and Mentoring.

Nicolette is a Certified Human Resources Professional (CHRP), a Certified Human Resources Leader (CHRL), and a member of the Human Resources Professionals Association (HRPA).

Nicolette holds an Honours Bachelor of Arts from University of Toronto, with a co-specialist in French and Italian.

Trish Gregory

Principal Consultant

Trish is a passionate Change Management & Transformation expert who has been coaching executives and their teams for more than 25 years. She earned her Strategy and Change Consultant Certification in 2001 and has worked on Global, North American and Canadian initiatives with clients across a variety of industries.

A strong and empathetic leader, Trish understands the importance of managing the people-side of change. She’s an energetic communicator, a motivated self-starter and collaborative team member. Trish prides herself on her ability to build effective relationships, engaging stakeholders in complex and diverse organizations.

As the Practice Leader for our Future of Work offering, Trish brings her deep Change Management experience to help our clients manage critical transformation, most recently helping them to navigate the unique challenges as companies Return to the Workplace post-pandemic.

In the rest of her life, Trish enjoys being outdoors hiking, canoeing, snowshoeing and golfing. She is blessed with amazing family and friends and her beautiful golden retriever Finnegan.

Peter Babiak

Senior Management Consultant

Peter has 15+ years of post-merger integration and organizational change management experience as a senior transformational leader with skills in teaming, branding, business integration, end-user training and development, communications, change readiness, and resistance mitigation.  He has successfully created and implemented change, integration, communication and training strategies for fortune 500 clients across various industries including pharmaceuticals, consumer packaged goods, oil and gas, banking and healthcare.

Using a custom-tailored approach for each client, he has successfully led teams through change and integration journeys utilizing tools, techniques and strategies based on client-specific needs. Peter is a skilled facilitator and training leader with strong experience in conducting training and needs analyses.  He combines strategic and tactical leadership with the ability to work on the big picture without losing sight of the important details so as to successfully deliver change and integration plans.

Peter advises senior leadership and key stakeholders in mapping out strategies and tactics to meet the specific challenges of a company’s transformation.   Post implementation, he provides support and coaching to senior leaders and stakeholders to ensure the implemented changes are sustained and ingrained once the new organizations are in effect.

Samira Firouzfar

Senior HR Consultant

Samira is a savvy change management practitioner with global work experience across several diverse industries and she brings a comprehensive understanding of the impact of change within organizations.

Samira coaches, supports, and prepares her clients to realize transformational change benefits through the effective implementation of change strategies including impact and readiness assessments, communication, coaching, training, and knowledge transition.

Believing that the success of any organizational change is the collective result of individual changes across the organization, she develops effective employee engagement plans to achieve increased acceptance, proficiency, and adoption rates.
Samira is adept at making behavioural and performance changes in individuals by:

  • understanding,
  • empathizing,
  • building trusting relationships,
  • respecting people experiences, and
  • enabling synergy.

As a  seasoned change expert, Samira diagnoses gaps in communication and identifies training needs to design and implement effective change programs. She is a collaborative leader, providing support, coaching, and feedback to assist clients to manage the change as smoothly as possible and ensure the desired outcomes of the change are achieved and sustained.

Dr. Begum Verjee, Ed.D., M.Ed., PCC

Senior EDI Consultant & Coach

Begum Verjee is an accredited Professional Certified Coach (PCC) with the International Coaching Federation (ICF), and completed her coach training with the Faculty of Coaching at the Adler Graduate Professional School, Toronto, an accredited coach training program. As a coach, she is a co-active partner who inspires her clients to lead with clarity and purpose, and deliver results through self-reflection, feedback, and accountability. She has worked in the Justice, Equity, Diversity, and Inclusion (JEDI) space for over 30 years as a consultant, trainer, and educator, and brings her extensive leadership experience in a range of industry settings to her client sessions. Prior to establishing herself as a coach, Begum held several leadership positions in the post-secondary sector, including VP & Director level positions. Begum has a doctorate in Educational Leadership & Policy, and a master’s in Counselling Psychology, both from the University of British Columbia.

Begum has coached individuals in Education, Healthcare, Not-for-Profits and Foundations, Banking & Finance, Biotech; Energy, Insurance, Telecommunications, Government, Food & Beverage, among other sectors. As a JEDI coach, she has worked extensively with women, under-represented, minoritized, and equity deserving groups. Begum is on faculty with Red Maple Coaching and Consulting; on faculty with Adler’s Master of Psychology program; and on faculty with the International Committee of Adlerian Summer Schools and Institutes (ICASSI). Begum is a member of the International Coaching Federation (ICF), member of the Graduate School Alliance for Education in Coaching (GSAEC), and member of the Association of Coach Training Organizations (ACTO).

Begum is the recipient for the ICF Toronto Chapter 2023 ‘Volunteer of the Year Award’ for her thought leadership in Equity, Diversity and Inclusion. She was also an ICF Foundation Council of Ambassador, Canadian representative, from 2020-2022 where she was involved with amplifying and accelerating social impact coaching globally. Begum is based in Toronto, Canada, and is actively involved in local and global enterprises in coach education, training, and as a mentor coach. She is also EQi-2.0 certified.

Karen Ryan

Senior Management Consultant

Karen has over 20 years project delivery excellence in business and technology to key clients in a breadth of industries – banking, chemical, construction, manufacturing, food & beverage, government, technology, telecommunications, insurance and retail. She brings strong business consulting skills, in-depth analytical and problem-solving skills, attentive risk management and advanced service leadership.

From idea to implementation, Karen provides strategic planning, program development, tactical solutions, and process improvements.  She has a drive for problem-solving. By applying Lean and Agile methods, metric-based outcomes can be achieved.

Karen has an unconventional background and her coaching style provides motivation to achieve personal and professional goals in the corporate environment. She provides enriching experiences through innovative approaches to training development and mentoring. Karen encourages thinking outside the box by applying critical thinking and design thinking skills.

Karen conducts on-trend knowledge transfer and leadership mentoring, integrating Project Management and Change Management into professional PMP practice. She is a community leader and is keen on issues of age diversity in the workforce.

Mitra Mortazavi

Principal Consultant

A Senior change management professional with over 15 years of experience delivering strategic results by building strong teams and relationships. At Ontario Pension Board (OPB), Mitra spearheaded the implementation of Organizational Change Management (OCM) program working with Senior Leadership Team to put in place PROSCI Change Management framework, standards and tools. In addition, Mitra led large scale transformational programs delivering OPB’s and CIBC’s strategic objectives. Mitra’s diverse experience leading OCM, Enterprise Risk and Portfolio Management makes her uniquely qualified to help organizations with faster adoption of their objectives and driving ROI.

Organizational Change Management (OCM)

PROSCI Certified Leader who has:

  • Directed the implementation of Enterprise Change Management Program with focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures
  • Designed and Delivered Innovation Hub program where employees engage in innovation and culture change within a safe environment
  • Facilitated change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the Enterprise Business Transformation
  • Strategy  A Strategic thinker and Six Sigma Champion;
  • Driving strategy by collaborating cross-functionally to prioritize related initiatives
  • Composed business process and system transformation planning to ensure operational excellence
  • Developed delivery roadmaps for client-focused service experience, digital engagement, and growth-focused plans and strategies.
  • Portfolio Management Expert in communicating and delivering the value of Portfolio and Program Management Practices through framework, reporting and tools;
  • Improved OPB’s overall Portfolio budget estimation by 10%, year-over-year— established project management framework and best practices
  • Centralized demand intake and optimized the project portfolio and resource capacity to deliver strategic initiatives
  • Coached and mentored team of professional staff and partnered with executive leaders to developed strategy, governance, and frameworks to facilitate innovation.
  • Consulting, Creative mindset with the ability to influence, negotiate and partner, balancing client input but remaining objective to reach the right outcome;
  • Partnered with Board of Directors and Leadership team to revitalize OPB’s Enterprise Change Management Program
  • Partnered with CFO to develop and put in place budget planning and approval process and practices
  • Led the assessment and buy in for Six Sigma Certification investment across the organization

Lisa Sorge

Senior Management Consultant

An accomplished leader and strategic thinker, Lisa Sorge has expanded her two+ decades of U.S./Canada public relations and strategic communications expertise working with corporate, non-profit, startup, and government clients, to include change management.

Lisa has served as a trusted and effective advisor to senior executives and Board members driving organizational change. Working collaboratively, she develops tailored strategies to help employees’ successfully transition and adapt to their new “business as usual” ensuring anticipated benefits and ROI are achieved in the planned timeframe.

As a certified Prosci ADKAR Change Manager and a certified Project Manager (PMP), Lisa combines her knowledge of processes, tools and techniques with her business acumen to deliver desired results with maximum impact.

Jane Graydon

Principal Consultant

As a consultant and executive coach, Jane helps leaders to deliver unprecedented results. She has a track record as a senior executive in Human Resources, Privacy and Operations.  Jane brings a unique understanding of leading complex organizations through change including disruptive technology, culture transformation, mergers and acquisitions.  Jane’s results orientation builds leaders’ strengths and develops successful organizations.

Jane takes a system view and establishes a strong personal connection with every client where they can confidentially explore their previously un-discussables. She collaborates with clients to design and implement practical strategies to achieve their business goals and offers supporting tools, methods and models exactly when they are needed.  Her creativity helps organizations close the strategy – execution gap.

Jane studied International Business in Japan after receiving her MBA in Human Resources and her Bachelor of Commerce degree. She received her coach training from Adler School of Professional Coaching. She taught Leadership at the Masters and Undergraduate level. She serves as President of International Coach Federation Toronto Chapter and is ICF accredited. Jane is an active member of Organization Development Network and Strategic Capability Network in Toronto and volunteers extensively including Out of The Cold and Up with Women.

Jotham Ong

Management Consultant

Jotham is a highly driven and empathetic team player who loves working through complex business problems. In a business environment that constantly evolves with new disruptions and innovations, Jotham believes change is necessary to keep organizations agile and competitive. He takes joy in bringing ideas together to create unique solutions, and has experience working on consulting projects involving customer experience, NLU development, and COVID-19 response plans. With a focus on helping others, he offers his full focus, enthusiasm, and emotional intelligence to each project he undertakes.

Having lived through two different cultures, Jotham has always been passionate about global humanitarian issues and inspiring change to help underprivileged populations. His passion led him to found his own non-profit organization dedicated to reducing poverty, where he leads a team through various global educational projects. His past experience directing wellness initiatives at Western University also resulted in successful school campaigns that drove an inclusive and supportive environment for the student community.

On the side, Jotham tries to make the most out of his talents to inspire others. He plays the piano and has performed in various venues such as retirement homes, restaurants, and weddings in an effort to give back to his community. He also teaches online English classes for students in Southeast Asia, where he finds fulfillment in helping others develop new skills and become empowered to learn.

Jotham is graduating with an Honors Business Administration degree from the Ivey Business School at Western University.

Jordyn Samuels

Principal Consultant

Jordyn Samuels, Lead Equity, Diversity, Inclusion Consultant, is an accomplished trainer and facilitator with over 17 years of experience implementing equitable and anti-oppressive policies and practices in schools, communities and workplaces. Jordyn holds an Honours Bachelor of Arts from University of Toronto, where she double-majored in Equity Studies and Sexual Diversity Studies.

Jordyn is experienced in engaging with diverse cultural communities, educational institutions, non-profit organizations, corporations and governments, with a focus on capacity building and understanding, through intersectional approaches.

Jordyn is currently the Founder and Lead Equity, Diversity, Inclusion Consultant of Journeys InEquity Consulting, where she develops and facilitates organizational training rooted in frameworks of Anti-Oppression, Anti-Racism, Anti-Black Racism and 2SLGBTQ+ Issues and Awareness.

Ginette Morel

Principal Consultant

Ginette Morel is a management consultant and professional coach who has worked with the top managers of many Fortune 500 corporations in providing transformational programmes, high-performance team projects and multicultural interventions.

Ginette is a key player in advising, coaching and leading senior public sector executives in major transitional projects internationally.  Her role in the last twenty years has impacted numerous federal agencies as well as private corporations and thousands of executives.

Ginette’s work is designed to inspire leadership and challenge people to achieve excellence.

Stephanie Woodward

Principal Consultant

An experienced communications executive, Stephanie has led communication strategies in high change environments with organizations in various stages of transition or undergoing enterprise-wide initiatives with significant people impacts, such as: technology implementation, service delivery model change, post merger environments, as well as policy and regulatory changes and implementation. Her experience spans organizations within the public, non profit, education and financial services sectors, as well as regulatory. A certified coach, and CMHA Certified Psychological Health and Safety Advisor for the national standard, Stephanie is a trusted advisor and coach to leadership teams.


Alexis Odd


Alexis has a depth of experience in corporate communications in financial services, pharmaceuticals,  and the public sector. She’s adept at successfully launching change both new processes and technologies, to large and diverse internal audiences. Alexis also loves the rewards that come with helping people through change as the voice of, and advocate for, the employee.

She favours a plain English style; her favourite punctuation mark is the semicolon.

Alexis is flexible in all things except her use of a Blackberry – she wants to be ready just in case the keyboard smartphone makes a comeback.

Katie Isbister

Leadership Coach

Katie is a Certified Executive Coach with over 25 years’ experience in leadership development, facilitation and consultation in mid to large size organizations. Katie’s background as a business leader, psychotherapist and consultant allows her to bring an unusual depth of insight, intuition and experience to her work with organizations.  Katie specializes in challenging leaders to leverage their strengths while at the same time ensuring that they identify and address internal and external barriers to development. She coaches leaders in financial institutions, health care facilities, private consulting firms, universities, the Ontario Provincial Government as well as a variety of not-for-profit organizations.

An example of Katie’s recent accomplishments includes coaching an executive in the Financial Services sector with a focus on his leadership competencies.  The results of this work were clear, measurable and visible to his team. Over an 18-month period, results from the organization’s annual survey showed more than a 25% rise in employee engagement as well as in over-all leadership and managerial competencies.

Katie was previously the Enterprise Director of Employee Engagement Initiatives, Employee Assistance Programs and Corporate Values for the Bank of Montreal. In this role, Katie developed enterprise processes to maximize employee engagement, contributed to the development of emotional intelligence competencies in leadership training, provided executive and leadership coaching focused on the Bank’s competency model and facilitated the de-briefing of a variety of 360 assessments. Katie received the highest Employee Engagement results in the organization’s Employee Survey and earned the bank’s HR award for Integrity.

Katie is designated a Certified Executive Coach by Royal Roads University, has completed the Systems and Organizations Training Program, and is a trained facilitator and administrator of the Team Coaching International Team Diagnostic Process, the Hogan suite of Leadership Assessment Inventories and the Barrett Values Culture Survey. Katie is also certified in the Leadership Circle 360 Diagnostic tools and workshops and has conducted hundreds of 360 assessments using the Leadership Circle.  Katie provides consultation for other coaches around the use of the Leadership Circle 360. Katie earned a Masters degree in Social Work from Wilfrid Laurier University focused on working with individuals, groups and organizations from a systemic perspective.

An active community member, Katie and has served on several national and international boards. She is the co-authour of “A Decade of Diversity: Advancing Women’s Career’s” and the authour of an article for the Vanier Institute for the Family on the impact of caregiving on the workplace. In her personal life, Katie makes time for skiing, canoeing and very amateur carpentry at her cottage which is “off the grid” on a wilderness lake.

Brendan Flynn

Senior Strategic Advisor

Brendan is an accomplished business leader and senior finance executive with over thirty years experience providing expert advice and counsel across the value chain in industry leading consumer packaged goods companies including Kraft Foods, Mondelez, and Gillette.

Brendan offers specialized expertise in leading transformational organizational change initiatives including pre and post-merger/divestiture activities, system implementations, asset rationalizations and productivity initiatives.

Known as an expert financial professional with a holistic general manager’s perspective, Brendan is a collaborative leader who builds strong working relationships with executive leadership teams and project teams, Brendan provides a disciplined and results-oriented approach to achieve project success.

Brendan holds a Bachelor of Commerce in Accounting and Economics and an MBA from Concordia University.

Toni Daramola

UX/UI Designer

Toni is an experienced creative consultant, user experience designer and an aspiring front end developer with a demonstrated history of working in the information technology service industry, consulting, and advertising industries across Africa, Europe and North America for over 10 years.

He is skilled UX processes (such as Persona Development, Usability Testing, Rapid Prototyping, product design, User Research, Heuristic Evaluation and Ethnographic research with relevant UX tool competencies), and Information technology skills (which include System Maintenance and Network management, Web design using Content Management systems, Web Application development) and also Brand identity development and graphic designs.

Toni is passionate about using research, design, and technology to solve user problems. He believes that for product and service to become addictive to users, a user-centric approach has to be included in each phase of product or service design.

He has a Post Graduate Certificate in User Experience Design from Humber College, Toronto, Bachelor of Science degree in Computer Science from Federal University, Nigeria and Proficiency in Integrated Brand Experience Certification from Orange Academy, Nigeria.

Roger Wilson

Senior Strategic Advisor

Roger Wilson has extensive experience as a management consultant and senior executive helping organizations to grow, improve and transform. He has sponsored or provided hands-on program management to many strategic business and technology change initiatives in the private sector (primarily financial services) and in the public sector (healthcare). He is currently a Board member for the Community Foundation of Kingston & Area (CFKA).

Roger’s expertise in all aspects of the strategy-to-execution process allows him to “hit the ground running” on new engagements and to deliver value for his clients in a very short timeframe. He has proven practical experience in several key enablers for ensuring organizational change that actually “sticks”:

  • Strategy – Facilitating strategy development and/or value proposition sessions with senior leadership teams; Creating strategic plans and detailed implementation roadmaps with appropriate performance metrics.
  • Sponsorship – Coaching business leaders to help them become more confident and effective change sponsors.
  • Culture – Working closely with leaders to create an environment where staff feel more involved, engaged and collaborative, especially during times of uncertainty and anxiety associated with organizational change; Champion for Diversity, Equity and Inclusion (DEI) in the workplace.
  • Change Management – Increasing organizational capacity to proactively identify, manage and turn around resistance to change.

Roger believes in giving back to his community and serves on the governance committee for the local Community Foundation. Most importantly, he is an authentic “people person” who is able to earn the trust of others and develop strong partnerships. He takes enormous pride in helping his clients – organizations and their staff – to grow, improve and transform.

Lorraine Dal Cin

Senior Strategic Advisor

Lorraine is an experienced project leader and advisor who has guided and implemented diverse organizational projects across more than three decades, both in Canada and internationally. Known for her cross-functional and custom-tailored approaches, she is recruited for the most complex and challenging initiatives.  These include strategy rollouts and transformations, mergers and acquisitions of all sizes, integrations, divestitures, new business ventures, and reorganizations.

Lorraine is an agile and integrated thinker and collaborative team member, able to problem solve and navigate complex projects by focusing on the objectives, challenges and people considerations to develop game plans and execution strategies to fit the circumstances.  She has particular expertise in stakeholder relations and communications, as a project and communications advisor to executives, and as a mentor and partner to project stream leaders (HR, Legal, Marketing, Finance, IT, Project Management).

She is accustomed to working with diverse teams and cultures, including through assignments in Canada, US, UK and several Asian countries.  She also has a background in public company communications, issues management and government relations.

Outside the office, Lorraine is a keen follower of the news cycle and a lifetime fitness enthusiastic and traveller, happily spending time outdoors in trails and cityscapes locally and around the world.  She recently started volunteering with Frontier College, helping with its mission to deliver literacy programs in Canadian communities.

Janis Griffin


As Founder and Executive Director of a non-profit organization, Janis brings a wealth of experience and knowledge to social justice issues.  She holds a TESL Certificate, studied at the University of Manitoba in their Bachelor of Social Work program, and at Centennial College as a Teacher of Adults.

She has completed all 4 levels of the Self-Mastery courses offered by Advanced Wellness.  Janis is a much sought after program developer, presenter, and guest speaker and has taught at the York Regional District School Board, the Durham District School Board, the Centre for Lived Language and the Mind, Body, Spirit Retreats offered by the Women’s Travel Network.  In 2013 she created Student Unity Project (“SUP”), a registered charity, in order to bring an innovative and solution based model to youth facing the ever increasing culture of bullying.

In her spare time Janis is an avid runner and has run 4 half marathons, often raising money for Student Unity Project.  She says that all her energy comes from working out three times a week with a personal trainer.  She lives with her husband and two dogs in Whitby, Ontario.

Jackie Tavares

Senior Strategic Advisor

An accomplished leader with over 20 years of experience in strategy development and execution, business transformation, sales enablement and coaching. Through the course of her career within the financial services industry, Jackie has led and/or participated in various change management initiatives ranging for process re-engineering to business model reviews to technology rollouts.

Jackie holds an MBA from Schulich School of Business and an Honours Bachelor of Arts in Economics and Politics from the University of Toronto.  More recently, she completed a Graduate Certificate program in Instructing Adults, and Change Management Practitioners Certification from APMG International.

In her spare time, Jackie serves as Board Chair for Art Starts, a community arts-based charity serving marginalized neighbourhoods in Toronto.  She also volunteers as a mentor with Culture Link’s Interview Squad program.

Colin Holbrow

Leadership Coach

Colin works with individuals and teams in search of real and sustainable leadership.

Colin has since 2002 worked closely with over 400 individuals and dozens of organizational senior management teams within the public, private and not-for-profit sectors. Colin has recently added retirement coaching to his professional repertoire. Colin has achieved his co-active coaching designation with the acclaimed Coaches Training Institute as well as his professional coaching accreditation (PCC) with the International Coach Federation. He has also received advanced training from the Centre for Right Relationship and is a Certified Team Performance Coach (CTPC) with Team Diagnostic International.

Colin is the recipient of the PRISM award for leadership excellence at the local and international level of the International Coach Federation. He has been a top finalist for Canadian Coach of the Year.

Colin is an accomplished speaker and workshop facilitator and holds the Distinguished Toastmaster (DTM) designation with Toastmasters International. Colin has been on the faculty of the Canadian Management Centre for the past 11 years and holds a Masters degree in Natural Resources Management.

Sarah Robinson

Leadership Coach

Sarah brings over twenty years of expertise in hiring and building high performing teams here in Canada and abroad. She has extensive experience in building the infrastructure and programs necessary to support organizations through the various stages of growth and change. Her particular gift is in supporting individuals and organizations through times of significant transition.

Sarah has the ability to put people at ease, establish trust and build a safe environment to have tough conversations about what needs to happen to be able to move forward. Blending curiosity, creativity, a sense of fun as well as a passion for achieving results, she is able to help clients explore new possibilities to get to where they want to go on their own terms.

Sarah conducts custom-designed team coaching workshops and leadership development programs that focus on helping leaders and their teams create excellence. By exploring team dynamics the process enables the team to gain powerful insight and awareness of existing team strengths, challenges and often hidden barriers to success.

Sarah coaches in a variety of sectors, including high-tech, healthcare, media, environmental engineering, and not-for-profit. Outside the corporate arena, Sarah also works with individuals seeking to make changes in their careers and personal lives. Sarah and her client Ovarian Cancer Canada are recipients of the ICF Prism Award. This award is given by the International Coach Federation to organizations that have achieved excellence through leadership coaching.

Sarah received her coach training from the Adler School of Professional Coaching. She is an advanced Organizational and Relationship Systems Coach.

Robert Griffin


Bob Griffin is the Co-Founder and Director of Student Unity Project, an anti-bullying initiative. He delivers workshops, seminars, and one on one consults with young people who are dealing with bullying in their schools. Bob studied law at the University of Liverpool and as a lawyer in England practiced in all aspects of litigation, both civil and criminal.

​Working in the justice system for over 40 years and having been witness to a myriad of injustices, has given Bob the tools to make a real difference in people’s lives.   He uses this extensive legal knowledge to assist organizations in dealing with bullying in the workplace.


Luis Cano

Inside Sales & Deal Development Lead

Luis Cano is an accomplished sales professional with over 20+ years of business development and leadership consulting experience. He began his career at EY, within the Audit Services area, providing consulting support to various Fortune 500 companies. Luis provided consulting and sales expertise at Santander, a multinational bank headquartered in Spain, where he led B2B commercial baking sales teams. Luis has many years of international sales and consulting experience, especially in the Spanish and LATAM markets and he recently joined the Prompta team as a Director, Sales and Business Development. He holds an undergraduate degree in Accounting from Universidad Panamericana, and a graduate diploma in Business & Marketing from Centennial College.

Aakriti Sethi

Digital Marketing Specialist

Aakriti is an experienced Content Creator with a demonstrated history of working in the media production, digital content, social media, and the television industry for the past 12 years.

She has created content for television networks and various brands in the South Asian, Middle Eastern & North African (MENA), and North American regions.

She is skilled in copywriting, scriptwriting, video production, creative direction, social media, digital content production and marketing.

She believes that every company or brand along with its team and employees have a unique story to tell and her role is to help articulate these to reach their audience. Her love for the written word and visual content helps her to convey a brand’s message and bring their story to life, while learning something new herself with each stint.

She’s a passionate storyteller with a Master of Arts degree in Mass Communication from Symbiosis Institute of Media and Communication, India and a Post Graduate Certificate in Film & Multiplatform Storytelling from Humber College, Toronto.

As an ardent cinephile and bibliophile, Aakriti appreciates the arts and loves to travel to discover more culturally rich and diverse stories from around the world.

Toni Daramola

UX/UI Designer

Toni is an experienced creative consultant, user experience designer and an aspiring front end developer with a demonstrated history of working in the information technology service industry, consulting, and advertising industries across Africa, Europe and North America for over 10 years.

He is skilled UX processes (such as Persona Development, Usability Testing, Rapid Prototyping, product design, User Research, Heuristic Evaluation and Ethnographic research with relevant UX tool competencies), and Information technology skills (which include System Maintenance and Network management, Web design using Content Management systems, Web Application development) and also Brand identity development and graphic designs.

Toni is passionate about using research, design, and technology to solve user problems. He believes that for product and service to become addictive to users, a user-centric approach has to be included in each phase of product or service design.

He has a Post Graduate Certificate in User Experience Design from Humber College, Toronto, Bachelor of Science degree in Computer Science from Federal University, Nigeria and Proficiency in Integrated Brand Experience Certification from Orange Academy, Nigeria.

Alfonso Marcelo Romo

Senior Management Consultant

Alfonso is a distinguished leader, innovator, project manager, and keynote speaker. He holds a Bachelor of Science in Industrial Engineering, a Master’s in Business Leadership, and a Master’s in Digital Businesses.

Initially certified as a portfolio manager, Alfonso’s journey began with a profound examination of the complexities within financial markets, the prevalent lack of financial literacy across Latin America, and the demand for pioneering digital solutions. Over the course of twenty years, he has been instrumental in conceiving and actualizing transformative ideas into products and solutions tailored for the financial services sector.

Among his notable achievements are the leadership of diverse projects, including financial education websites, a peer-to-peer lending Fintech platform, an electronic trading platform, a pension fund record-keeping unit, comprehensive wealth management portfolio designs, and the establishment of a mutual funds unit for an international brokerage firm.

In recent years, Alfonso has transitioned into the consulting arena, operating across Mexico, the USA, and Canada. Here, he has lent his expertise to a wide spectrum of entities, spanning from fledgling startups to multinational Fortune 500 corporations.

Driven by his fervent dedication to financial inclusion and education, Alfonso has delivered countless keynote speeches and participated in numerous interviews. Additionally, he co-founded the premier annual personal finance festival in Latin America, further solidifying his commitment to empowering individuals through financial knowledge and accessibility.

Farbod Talaiyan

HR Management Consultant

Farbod Talaiyan is an experienced HR Consultant complimented by his Bachelor of Commerce (“BComm”) degree and double major in Human Resources & Marketing Management.  He has experience in several facets of HR including Employee Relations, Talent Management and large-scale HR transformation focused on improving the employee experience.

His passion for guiding business transformation initiatives has grown through working with several clients varying in different industries. With the ability to facilitate digital change workshops while simultaneously driving execution, Farbod is able to use sound judgement when sensing and responding to clients needs and accelerate adoption.

Farbod loves working with people and considers his high level of emotional intelligence as one of his greatest attributes.  He played competitive basketball and volleyball for many years, which opened the door to becoming a Coach for both sports as a side hobby. His passion for coaching has had a direct correlation to his HR Consultant role – guiding clients through successful transformation off the court.

Farbod is also a passionate advocate of personal growth & development by constantly promoting the importance of mental and physical wellness.  He loves having new conversations and meeting new people.

Arielle Styrsky

UX/UI Designer

Arielle has a passion for analyzing digital products to identify opportunities to exceed user/business goals. With her analytical skills, she uses research methodologies to look within the folds of what the user needs are and ideates solutions to in-still confidence in services and products within a business.

Previously, she was a Graphic and Web Designer at The Beach Guild of Fines Arts where she utilized her multifaceted set of skills as a content creator, creative writer, designer and website editor towards a project for BGFA’s Summer and Winter Virtual Art Show. She effectively communicated with executive members, artists and their audiences to understand their pain points and created a transparent experience for them online. This was a crucial step for The Beach Guild of Fine Art from moving from physical art shows to a virtual setting during the pandemic.

She is passionate about creating a user-friendly experience and ideating strategic solutions from UX research and being empathetic while keeping the goals of prioritizing the stakeholders. She believes that digital products should play a role that helps the user complete their goals online in an efficient manner. Limiting distractions from user experiences is her primary intention, for users should have the freedom to spend their energy elsewhere, within the moment.

Arielle will be graduating from the Graduate Certificate Program in UX Design from Humber College, in August 2021. Previously, she earned her BFA Media: Digital Painting and Expanded Animation, where she harnessed her multidisciplinary set of skills, that she utilizes in UX Design.

As an experienced artist, Arielle likes to spend quality time on her own, expressing her vision and thoughts through the mediums of water colour, polymer clay, and digital paintings. DIY or making things herself is a therapeutic process for her and she loves making soaps, candles, jewelry and recipes or anything else that fits underneath the umbrella of craftsmanship.

Fabiola Solis

Senior EDI Consultant & Coach

Fabiola is an accredited Professional Certified Coach (PCC) with the International Coaching Federation (ICF). She completed her coaching training with The Newfield Network Professional Coaching Program, an accredited coach training program in Santiago de Chile. She continued her studies with Awareness to Action International, achieving a Diploma as a Leadership Coach.

Fabiola has coached individuals since 2006 as a professional leadership coach, developing her experience in different industries such as government, non-profit, family business, retail, banking, education, entrepreneurship, and science.

Her commitment to the professionalism of coaching motivated her to become a certified mentor coach and later a coaching supervisor.

Between 2013 and 2020, she committed herself to be a volunteer leader at the International Coaching Federation. She holds several positions in Chile, South America, and the Caribbeans, reaching a global level. Today, she is an active member of this recognized organization.

Fabiola combines her work dedication to being a coach close to leaders, being part of the Mentor Team of the Certified Professional Coach Program at the University of Wisconsin at Madison, and accompanying professional coaches in the role of a coaching supervisor.

Her professional philosophy is to establish a symmetrical, dynamic, and mobilizing relationships with her clients that encourage them to unfold their full potential, impacting their work, and towards a better way of living.

Fabiola is fully bilingual, English / Spanish, and always interested in diversity, migration, ethics, creativity, and education.

Cynthia Barlow

Communication Specialist

Cynthia Barlow has been driving authentic, emotionally intelligent conversations for thirty years. She assists leaders and the people who report to them to communicate more effectively so that they collaborate more productively.

Having designed and conducted leadership development and facilitation programs for a wide variety of clients, she brings a wealth of people knowledge and process experience to the table, enabling her to cut to the heart of issues quickly, clearly, and compassionately.

Sometimes the most important conversations are based on what wasn’t said. Cynthia helps people put words to what needs to be voiced in a way that others can better hear, interpret, and respond to the essential message, not the static that might surround it. This skill set has allowed Cynthia to travel the globe working with regional, national, and multinational companies.

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